TERMS & CONDITIONS
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
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2. Privacy
We respect your privacy.
Our Privacy Policy outlines how we collect, use, and protect your personal information.
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By using our website, you agree to the practices described in our Privacy Policy.
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3. Products & Personalisation
We offer a range of personalised gifts, keepsakes, and event items.
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Please ensure you carefully review:
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Product descriptions
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Customisation options
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Pricing details
before placing your order.
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4. Orders & Payment
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All information provided when placing an order must be accurate and complete.
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Payment is required at the time of purchase.
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We accept payment methods displayed at checkout.
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All orders are subject to availability.
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We reserve the right to cancel or limit any order at our discretion.
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5. Pricing & Service Changes
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Prices may change at any time without notice.
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We reserve the right to modify or discontinue products or services at any time.
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We are not liable for any changes, suspensions, or discontinuation of products or services.
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6. Customisation Responsibility
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Please ensure all names, spelling, dates, and details are correct before submitting your order.
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We are not responsible for errors provided by the customer.
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We reserve the right to refuse any customisation request that includes offensive, inappropriate, or copyrighted material.
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7. Shipping & Delivery
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We aim to dispatch orders within the stated timeframe; however, delays may occur due to unforeseen circumstances.
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Shipping costs and delivery estimates are provided at checkout.
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Once an order has been dispatched, we are not responsible for courier delays.
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8. Returns & Refunds
Please refer to our Refund Policy for full details.
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Customised and personalised items are not eligible for returns or refunds unless faulty or damaged.
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9. Intellectual Property
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All content on this website, including images, designs, text, and branding, remains the property of Little Legacy Co and may not be copied, reproduced, or used without permission.
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Any designs, layouts, or custom creations produced by Little Legacy Co remain our intellectual property. We reserve the right to use these for promotional, marketing, or display purposes.
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10. User Accounts
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You are responsible for maintaining the confidentiality of your account details.
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You are responsible for all activity under your account.
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11. Changes to Terms
We may update these Terms & Conditions at any time.
It is your responsibility to review them periodically.
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12. Termination
We reserve the right to suspend or terminate access to our website or services at any time without notice.
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13. Limitation of Liability
To the fullest extent permitted by law, Little Legacy Co is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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14. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
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hello@littlelegacyco.nz
Alexandra, Central Otago
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Last updated: 22/04/2026
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